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LAKELANDS DAY CARE HOSPICE
COVID-19 Policy Update
Coronavirus is a new illness. Similar viruses are spread in cough droplets.
The symptoms of coronavirus are similar to other illnesses such as cold and flu.
In order to avoid catching or spreading coronavirus :
As of the 23rd March 2020 the Government and NHS have issued that
EVERYONE MUST STAY AT HOME to stop the spread of coronavirus.
THIS APPLIES TO ALL AGES – even if you do not have any symptoms or other health conditions.
You can only leave your home :
• To shop for basic essentials – only when you really need to.
• To do one form of exercise a day – such as a run, walk or cycle, alone or with other people
you live with.
• For any medical need – for example to visit a pharmacy or deliver essential supplies to a
• To travel to and from work – but only where this is absolutely necessary.
IF YOU DEVELOP SYMPTOMS OF CORONAVIRUS
(A) A new continuous cough – This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
(B) High temperature – This means you feel hot to touch on your chest or back ( you do not need to measure your temperature )
CONTINUE TO STAY AT HOME
To protect others do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
If you are high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.
These include :
• Not leaving your home – you should not go out to do shopping, visit friends or family,
or attend any gatherings.
• Avoiding close contact with other people in your home as much as possible.
You may be at high risk from coronavirus if you :
• have an organ transplant
• are having certain types of cancer treatment
• have a blood or bone cancer, such as leukaemia
• have a severe lung condition, such as cystic fibrosis or severe asthma
• have a condition that makes you more likely to get infections
• are taking medicine that weakens your immune system
• are pregnant and have a serious heart condition
For health information and advice, use the NHS website or check your GP surgery website.
For urgent medical help, use the NHS online service. Only call 111 if you are unable to get help online.
For life threatening emergencies, call 999 for an ambulance.
All staff and volunteers within Lakelands Hospice facilities must follow this.
Self isolate means :-
Separate yourself from other people, DO NOT GO TO WORK, SCHOOL OR PUBLIC PLACES
Only allow people who live with you to stay
Stay in a well ventilated room that can be opened
Ask friends, family members or delivery services to carry out errands for you.
Make sure you tell delivery drivers to leave items outside for you to collect if you order
Use separate towels from everyone else in the household
Wash crockery and utensils thoroughly, dishwashers may be used.
Stay away from pets or wash your hands before and after contact
Do not use public transport
Avoid visitors to your home
There is currently no specific treatment to date.
Antibiotics do not work against the viruses.
Treatment aims to relieve symptoms while your body fights the illness.
You’ll need to stay in isolation away from other people until you’re recovered.
Wash your hands with soap and water often – do this for at least 20 seconds
Always wash your hands when you get home or into work
Use hand sanitiser gel if soap and water are unavailable
Cover your mouth and nose with a tissue or your sleeve ( not your hands ) when you cough or sneeze
Put used tissues in the bin straight away and wash your hands afterwards
Try to avoid close contact with people who are unwell
Lakelands Hospice Guidance on COVID-19 (Coronavirus)
To all our wonderful Patients, supporters and volunteers.
We are continuing to provide Hospice @ Home care through our amazing team of nurses and we continue to support our most vulnerable day patients on a daily basis and will continue to do this indefinitely throughout this crisis.
The Hospice premises are closed and in a lockdown situation until further notice, if you need to contact us please call 01536 747755 or email email@example.com and we will respond to your requests ASAP
Lakelands as always is proud to support its community
Please be safe, patient and respectful through these difficult times
We have taken the unprecedented steps of closing both our retail outlets at The Emporium Post Office Square and our Charity Warehouse and Donation Station on St Marks Road until further notice to protect our staff and volunteers and to play our part in helping to socially isolate and protect us all.
This also means that for the foreseeable future we are unable to accept and process your donations, again this measure is to protect us all during these strange times.
Can I ask that you all please observe the above and DO NOT LEAVE DONATIONS OUTSIDE AT ANY OF OUR LOCATIONS. This will result in us having to incur significant costs in removing and disposing of them at a time when we have no income streams to rely on.
For further information and updates please visit: -
or email firstname.lastname@example.org
Thank you in advance for your understanding, cooperation and support through what is undoubtedly an unprecedented and difficult time for us all.
Lakelands Hospice provides palliative and end of life care, free of charge, for people in Corby and the surrounding villages living with life-limiting illnesses such as cancer, COPD, MS and advanced heart failure. Corby has one of the highest rates of heart failure in England and has some areas that are among the county’s most socially deprived.
We do not receive any government or NHS funding, relying totally on charitable donations and fundraising events and we need to raise in excess of £525,000 each year to keep our doors open.
A typical day in the life of Lynn Davies, our Sister and Hospice at Home Co-ordinator
My day starts with a nurses' meeting and discussion on our patients needs and support.
After the patients arrive we chat with them over a cup of tea, finding out how they are today, how they have been since they were last here, if they have any concerns or worries they want to talk about. If they want some privacy we find a private place to chat. As nurses at Lakelands, we have no time constraints, so we are able to be with a patient on a one to one basis for as long as they need.
I make referrals to other agencies or chase up appointments/results for patients. Sometimes patients just want to talk and discuss their feelings, anxieties problems with someone that is not a member of their family because they can find this easier. Sometimes they want to have a difficult conversation about end of life care, if they are terminally ill, or they want help in writing their funeral plan.
In the day room we have time in the morning to be with our patients as they are catching up with the friends they have made at Lakelands. We may be doing crafts, playing cards, dominos or card games. We may be doing manicures, hand/feet massages or the patients may be having Reiki therapy. Tea, coffee and biscuits are always in abundance. Following a home cooked lunch, we spend the afternoon doing activities. We may have a theme, such as beach week when we have a paddle in the pool, play croquet and outdoor games followed by ice cream and a “summer sing a long”. We may have a film and popcorn afternoon, a quiz, a game of bingo or have someone visit the hospice to give a talk or provide entertainment. Whatever we do there is a great lot of fun and laughter.
I am also the Hospice@Home co-ordinator, so I am responsible for a team of four qualified nurses who go out and provide overnight nursing care for patients in their own homes. The patients are referred by the district nurses and then I ring the family and arrange to go to the home and meet both them and the patient. I would spend time getting to know what the patient’s needs are, and listen to any worries, fears or concerns that they have and hopefully be able to help allay them. I spend time with them and explain what support and help we can offer and I arrange the rota for the nurses to attend. This is usually done in the afternoon, but arranged at a convenient time with the family. I spend time giving families a ring and finding out if they have any problems or issues, or just to find out how they are. I also liaise closely with the District Nurses and other agencies involved in the care of our patients. Often, following the death of the patient I will visit the family to see how they are coping, sometimes it will be a phone call and sometimes a sympathy card through the post, but they all know that they can ring me at the hospice at any time during this journey if I can assist them with anything or answer any questions that they may have.
At the end of each day I have the opportunity to catch up with my paperwork, audits, equipment checks, rota planning and most importantly the activities our patients have yet to enjoy.
We understand and empathise with the feelings of our patients
The right and ability to choose the end of life care that is right for them and their families
We give support and assistance, be part of and encourage patients to improve their quality of life
We are funded by the community for the community
Patients have trust in our nursing staff, processes and services
We are sympathetic and show compassion for the sufferings of our patients
Maintaining patient dignity at end of life is paramount
Treating each patient with compassion is an absolute requirement
It is important that patients and families can put their trust in us at one of the most difficult times in their lives